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YOUR COMMON QUESTIONS

We rounded up our most frequently asked questions so you can get all the details you need to make your home, RV, and storage decisions. Learn more about Green Caye Village here, and please reach out to our team if you want more information, a tour of the community, or a move-in date.

  • What are your office hours?

    Our office is open Monday through Friday from 10:00 AM to 5:00 PM, with self-guided tours available daily from 8:00 AM to 8:00 PM. The leasing office and RV check-in are located at 2100 Caroline Street, Dickinson, TX 77539.

  • What amenities do you offer?

    Our community features resort-style amenities including a community pool, fishing lake with jogging trail, playground, gated access, on-site convenience store and storage facility, plus a clubhouse with showers and laundry facilities limited to our RV guests.

  • What makes Green Caye Village different from other communities?

    Green Caye Village is a thoughtfully designed, mixed-use community that offers a true neighborhood feel—serving both manufactured home residents and RV guests. The community features spacious homes with no neighbors above or below, private fenced backyards with storage sheds, and assigned front-door parking with ample guest spaces.
    Green Caye Village RV Park offers a variety of site sizes, accommodating different travel needs, with access to an RV clubhouse that includes private bathrooms, shared amenities, and an on-site laundry facility.
    All residents and guests benefit from friendly, on-site management supported by a large, responsive maintenance team that create a welcoming environment that truly functions as a cohesive neighborhood rather than separate housing types.

  • What sizes of storage units are available?

    We offer a variety of unit sizes to fit your needs—from smaller units perfect for seasonal items or boxes, to larger spaces for furniture, business inventory, or even vehicles. Contact our leasing office for current availability.

  • Are the units climate-controlled?

    Yes, our units are climate-controlled to help protect your belongings from extreme heat, humidity, and temperature fluctuations.

  • How secure is the facility?

    Your security is a top priority. Our storage building features 24/7 video surveillance, secure electronic access, and well-lit common areas.

  • What are the access hours?

    Tenants enjoy convenient access hours 6 a.m. – 10 p.m. daily. The leasing office is open during standard business hours to assist you.

  • How do I rent a unit?

    You can reserve online, call our office, or visit in person. Our team will walk you through the process and help you select the right size for your needs.

  • Is there a minimum rental period?

    All units are rented on a month-to-month basis, so you only pay for the time you need.

  • Do I need insurance for my belongings?

    You may use your homeowner’s or renter’s insurance if it covers off-site storage. Insurance is strongly recommended.

  • How do I make payments?

    We make it easy with online payments, automatic billing, phone payments, or in-office transactions.

  • Can I change unit sizes later?

    Yes. If your storage needs change, we’ll be happy to help you transfer to a larger or smaller unit, subject to availability.

  • What items are prohibited in storage?

    For everyone’s safety, hazardous materials (such as gasoline, propane, fireworks, or chemicals), perishable food, live animals, and illegal goods are not permitted.

  • Is Comcast Internet available at every site?

    Yes, Comcast Internet is available for both back-in and pull through sites for an additional charge.

  • How do I sign up for Comcast?

    Guest can click on the Comcast Internet or Comcast Cable links above to set up service online. Contract agreements are month to month. Service address is 2400 Green River Lane Site # Dickinson, TX 77539

  • When is my rent due?

    Guest staying weekly must pay at the time of reservation. Guest staying monthly must pay the prorated first month amount at time of reservation. Subsequent payments are due on the first of the month.

  • Can I have my mail or packages sent to the rv park?

    No, Green Caye will not accept packages at our office. Guest needing mail service would need to visit the local post office to inquire about a PO Box.

  • What are your rv park rules?

    Click here to see a copy of our rv park rules.

  • Do you have a laundry facility?

    Yes, our laundry facility is located in our clubhouse. We restrict access to current guests only.

  • Do you have showers?

    Yes, showers and restrooms are available in our clubhouse. Access is restricted only to current guests and they are cleaned five times a week.

  • Do you allow pets?

    Yes. We allow two pets per site.

  • Do you have any restriction on dogs?

    Yes. We do not accept Airedale Terrier, Akita, American Bulldog, Australian Cattle Dog, Belgian Malinois, Bouvier Des Flandres, Bull Mastiff, Chow, Doberman Pinscher, Dutch Shepherd, German Shepherd, Giant Schnauzer, Komondor, Kuvasz, Pit Bull, Presa Canario, Puli, Rhodesian Ridgeback, Rottweiler and no extra large breeds, Great Danes and St. Bernards or any dog deemed as an “aggressive” breed, as determined by management.

  • How many people can stay at my RV site?

    Our rates cover two people. Each additional occupant is $14 weekly or $60 monthly. We allow a maximum of 4 guests per site.

  • How many vehicles can I have at my RV site?

    We allow a maximum of two vehicles per RV site.

  • Can I have a BBQ pit at my site?

    Yes, small barbeque pits are allowed.

  • Where do I put my trash?

    There are designated trash receptacle areas near sites. We collect trash on Monday, Wednesday, and Friday.

  • When do you mow the grass?

    There is not a set day, but it is about every two weeks during the summer.

  • How do your gates work?

    You can enter the gate by the convenience store at any time. To enter any of the other gates, you would need a remote – you can buy a remote for $35 non-refundable fee. You can exit any gate without a remote.

  • Is Wi-Fi available at every site?

    No, Green Caye RV Park only offers Wi-Fi access at our pavilion for light use only (emails, light surfing). Guests that will be downloading or streaming videos will need to provide their own internet access. Websites that offer streaming and downloading of videos like Netflix, Hulu and Vimeo are restricted from our Wi-Fi access.

  • What about television?

    Comcast Cable is available for an additional charge. Guest may also get satellite service or pick up over-the-air channels.

  • I have a motorcycle, where can I park it?

    In one of your assigned parking spaces or you may lease a storage unit.

  • Can I install my satellite dish at my townhome/mobile home/home?

    Yes, but there is a $175 non-refundable fee.

  • Do you have cable services?

    Yes, with Comcast.

  • Are gas grills permitted at your property?

    Yes, in your backyard and 10 ft away from the building.

  • Is there any additional storage space available at your property?

    Yes, click here for information on our storage facility.

  • Are residents permitted to paint interior walls in their apartment?

    Yes, with written permission from management.

  • How is your property different from other apartment communities?

    1) No neighbors above or below you 2) A fenced back yard 3) Assigned front door parking and plenty of parking for guest 4) Large floor plans 5) Friendly, on-site management

  • What all is included in your rates?

    Our rates include site, power and water and sewer utilities.

  • If I get a job transfer, can I break the lease?

    Residents can end their lease early by providing a 30 day notice to vacate. Residents must be current on rent and pay one additional month’s rent for the reletting fee. The deposit will also be forfeited.

  • What is acceptable “proof of income” to sign a lease?

    Must provide 30 days of current paycheck stubs. Letters from employer are not acceptable.

  • What is the security deposit?

    The security deposit is one month’s rent. We require the full deposit to hold the home. The deposit is non-refundable seven (7) days after payment date.

  • What are the income and credit qualifications?

    Applicants may not have any eviction judgments, liens or broken leases unless they provide proof of them being paid off in full. We perform a criminal background check and credit check on all applicants over the age of 18. The income requirement is THREE (3) times the monthly rent.

  • What are your fees and monthly charges?

    Application fee is $65 per applicant. Additional monthly charges include trash and water (available on select units). Trash is $18 and water is $40 for single resident, $65 for two residents and $10 each additional. Other option upgrades include washer and dryers for $50 per month.

  • What must I bring with me to tour a property?

    Driver’s license or passport

  • Are there any deposits, special fees, or monthly charges to have a pet?

    $350 non-refundable charge and $20 per month pet rent that covers up to two pets.

  • How many pets may I have?

    Up to two pets per unit.

  • Can I change to a month-to-month lease plan after my first year?

    Yes, but rent will increase.

  • What utilities are included in my lease?

    Residents are responsible to pay electricity, water/sewer, cable, pest control, internet and phone.

  • Who do I use for electricity service?

    You are free to use any provider you choose.

  • Do you have reserved parking?

    Yes. Two assigned parking spaces at front door of home and each parking lot offers three visitor parking spaces.

  • Is there a place where I can pay my rent after office hours?

    Night drop box or online.

  • Will you accept electronic payments from my bank?

    Yes

  • When is my rent payment due?

    Due on the first day of the month. A late fee is assessed on the 6th of the month and 1% late fee charged daily until balance is paid.

  • If something needs to be repaired in my apartment, how do I report it?

    You may submit a service request online through the Tenant Portal or call us at 281-249-9330 during office hours or leave a message with our after hours answering service. You may also come into leasing office or drop off the request in writing in the night drop box.

  • Do you offer furnished units?

    Yes, see Mobile Home Plan 105

  • How long is the term of the lease?

    Our leases are one year for new residents, after the first lease ends residents may sign another one year lease or choose a month to month lease for an additional fee.

  • What school district will my child go to?

    We are in the Dickinson Independent School District.

  • What breed of dogs do you not allow?

    No aggressive breeds (Airedale Terrier, Akita, American Bulldog, Australian Cattle Dog, Belgian Malinois, Bouvier Des Flandres, Bull Mastiff, Chow, Doberman Pinscher, Dutch Shepherd, German Shepherd, Giant Schnauzer, Komondor, Kuvasz, Pit Bull, Presa Canario, Puli, Rhodesian Ridgeback, Rottweiler) and no extra large breeds (Great Danes, St. Bernards). Mixed breeds must provide documentation from veterinarian that pet is not any of the breeds listed prior to move in.

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Our philosophy of service guides everything we do, all the way down to the quickest question and smallest detail. If you have more to ask, we’ll get the answers you need. Please reach out today, and our team will get back to you as soon as possible.

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